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Managing your reputation is very important when it comes to doing business. If people do not think highly of you or your business, then it becomes difficult to succeed. Don't let this happen to you! Keep reading to learn important tips that will teach you the necessary skills to help maintain a solid business reputation. Make your business personable. Posting status updates and tweets isn't going to work unless you're speaking with the followers you have. Be sure that any questions posted on social media sites receive responses as soon as possible. When you don't have the answer, let them know you're working on it. Be transparent. Some companies have been accused of removing complaints from their website. Don't be like them. Instead, quickly answer the complaints and state on your website how you will remedy the complaint. Once the complaint is resolved, ask your customer to post on your site that the complaint was resolved and how long it took to resol

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